RETURN POLICY

Last updated October 01, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

DielArtful Musings Returns
Attn: Returns
11201 Ed Brown Rd
Charlotte, NC 28273
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:
     ●     Personalized products can not be returned.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     This address is only for product returns. Please contact me by email with a photo and describing the problem before returning the product.
     ●     Orders can not be changed, modified, or canceled after checkout!

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

dielartful3@gmail.com
SHIPPING & DELIVERY POLICY

Last updated October 01, 2023



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: __________.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

Shipping Method

Shipping Fee


Standard
3-7 days

__________

All times and dates given for delivery of the products are given in good faith but are estimates only.

● Orders can not be changed, modified, or canceled after checkout!

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: __________.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: dielartful3@gmail.com